Fleet Towing & Priority Repair Edmonton
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- Fleet Towing & Priority Repair Edmonton
FLEET TOWING & PRIORITY REPAIR IN EDMONTON
When a fleet vehicle breaks down, Auto Imports can coordinate fleet towing and priority repair in Edmonton through its partnership with Auto Rescue Towing. The objective is a clear path from breakdown to diagnosis, authorization, repair and return to operation.
Auto Rescue Towing provides 24/7 towing availability for Auto Imports fleet customers and has towing capability up to 1 ton. Auto Imports’ preferred fleet repair target remains gasoline cars, SUVs, vans and trucks up to 3/4-ton.
For the overall fleet-service relationship, visit Fleet Service Edmonton. Once the vehicle arrives, technical testing can begin through our vehicle diagnostics process.
WHAT HAPPENS WHEN A FLEET VEHICLE BREAKS DOWN
The breakdown process is designed to reduce uncertainty for the fleet contact:
- Fleet customer contacts Auto Imports
- Auto Imports coordinates priority towing through Auto Rescue Towing
- The fleet vehicle is transported to Auto Imports
- Auto Imports provides priority diagnosis/service after arrival
- Findings and repair requirements are communicated for authorization
- Approved repairs are completed
- The vehicle is returned to operation
Priority handling does not eliminate the need for diagnosis, parts availability or repair authorization.
AUTO RESCUE TOWING PARTNERSHIP
Auto Rescue Towing is the towing provider. Auto Imports does not own the tow trucks and does not represent towing as work performed by Auto Imports employees.
Verified towing capability through Auto Rescue is up to 1 ton. That towing capability is separate from Auto Imports’ preferred fleet repair target of gasoline vehicles up to 3/4-ton.
Towing availability is 24/7 for Auto Imports fleet customers. Free towing is not implied, and towing charges or account arrangements depend on the applicable agreement.
PRIORITY DIAGNOSIS AFTER THE VEHICLE ARRIVES
After the vehicle arrives, Auto Imports can provide priority diagnosis and service for approved fleet customers. The repair path can include scan testing, mechanical inspection and further testing needed to identify the cause before authorization.
For broader inspection capability, see Auto Imports inspections. For general repair categories, review our automotive services.
Approved account arrangements may include company card, invoicing or purchase orders depending on the agreement.
COORDINATE A FLEET BREAKDOWN IN EDMONTON
Auto Imports does not provide pickup or delivery service. Breakdown transport is coordinated through Auto Rescue Towing.
If a fleet vehicle is disabled, contact Auto Imports so towing coordination and account details can be confirmed. You can also call 780-431-2828 or text 825-917-9003.
FLEET ACCOUNT AND SERVICE NEXT STEPS
Auto Imports currently supports fleet accounts and can review vehicle mix, scheduling, maintenance planning, repair authorization and account terms with your business.
Approved fleet customers can receive dedicated fleet technicians and service advisors, priority scheduling, VIN-level service history and preventive-maintenance planning. Company card is preferred; invoicing and purchase orders can be available depending on the agreement.
Auto Imports does not provide pickup or delivery service. After-hours key drop is available.
For fleet account setup or service, contact Auto Imports, call 780-431-2828 or text 825-917-9003.
FLEET TOWING & PRIORITY REPAIR EDMONTON FAQ
Who provides towing for Auto Imports fleet customers?
Auto Rescue Towing provides the towing. Auto Imports coordinates the tow for fleet customers.
Is fleet towing available 24/7?
Yes. Auto Rescue Towing provides 24/7 towing availability for Auto Imports fleet customers.
What vehicle weight can Auto Rescue Towing handle?
The verified towing capability is up to 1 ton.
Does Auto Imports repair 1-ton fleet trucks?
Auto Imports’ preferred fleet repair target is gasoline vehicles up to 3/4-ton. The towing capability and repair target are separate limits.
Does Auto Imports own the tow trucks?
No. Auto Imports partners with Auto Rescue Towing and coordinates the tow.
Is fleet towing free?
Free towing is not implied. Towing charges or account arrangements depend on the applicable agreement.
What happens after the fleet vehicle reaches Auto Imports?
Auto Imports can provide priority diagnosis/service, communicate findings for authorization and complete approved repairs.
Can Auto Imports pick up or deliver fleet vehicles?
No. Auto Imports does not provide pickup or delivery service.
How do I arrange a tow for a fleet vehicle?
Contact Auto Imports with the vehicle and account information so the priority tow can be coordinated through Auto Rescue Towing.
“Greatly appreciate the thoroughness that Auto Imports puts into their repair work. Serviced our 2015 BMW X3 xDrive28d that had not been looked after very well by the previous owner. Thank you.”
R Givler
“We took our 2014 Benz in to get some work done and left beyond satisfied. The price is fair and great for the amount of work done and they kept in contact with us for all updates. I will definitely will be back here to get all the work on my vehicle done.”
Natasha L
“Great pricing, excellent service, quality customer experience. Had my wife’s 2018 Hyundai Accent in recently for a few different services. Will gladly bring our vehicles here in the future. Highly recommend!”
Jared B
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